Frequently Asked Questions

What should I do if my HomeStar professional is late?

Call our 24/7 Support Center at 1-703-480-6593 or sign into your HomeStar account and click Submit Report.

What should I do if my HomeStar professional doesn't show up?

Call our 24/7 Support Center at 1-703-480-6593 or sign into your HomeStar account and click Submit Report. 

What should I do if something is missing or damaged?

Call our 24/7 Support Center at 1-703-480-6593 or sign into your HomeStar account and click Submit Report. 

How do I file a claim or complaint?

Call our 24/7 Support Center at 844-466-3457 or sign into your HomeStar account and click Submit Report.

Have more questions? Click here and write to us.